It seems to indicate a back haul issue, but that is speculation on my part. Since I'm seeing rated speeds at the main node, I'd say it was not a DNS issue. I've done the reboot the whole network thing, (several times) and that doesn't change the performance. The second node has been power cycled several times, the speed remains the same (within some standard deviation). Since I get 950+Mbps at the first node with line of sight, and only 450Mbps on the second node with line of sight, it seems something is amiss. I get the same results as in my office, about 450Mbps up, and 300Mbps down. However, I stood in the hallway in direct line of sight with the second node (wireless back haul) 8 feet away and did the speedtest again. Upstairs there are two mirrors, one in the bedroom office, and one on a hallway door. What do you mean by special characters at a password level? Can you list them? Why might they matter? There are no special characters in the network name. If I am downstairs and in that room, internet wireless connectivity is at the rated level (over 950 Mbps,) using Quad9 and Cloudflare for DNS servers. The downstairs router is the main node and is connected to the fiber modem. I'm using Google Home on Android for the set up of the Nest WiFi Pro. You may skip any step that you’ve done already. Take note that this will delete all network data. If the issue persists, try factory resetting your network.Unplug the power from your Google Wifi devices for 2 minutes.Hit the save/ floppy disk icon on the upper right. Change your DNS server into 8.8.8.8 on the primary and 8.8.4.4 on the secondary server.Toggle the switch off Toggle button off.Scroll down and tap Advanced networking.Open the Google Home app Google Home app.Remove any special characters in your network name and password.Make sure that there is minimal to no interference (concrete, bulletproof glass, metal, mirror, etc.) and the points are no more than two rooms apart.If you're using a modem/router combo, set that to bridge mode to avoid double NAT issues.Connect the power cord to the modem then to your router and points.Leave everything unplugged for 2 minutes.Disconnect the power cord from the child points.Disconnect the Ethernet cable and power cord from the parent point.You can do a sequential reboot of your entire network and see if that helps, or please perform a 2-minute power cycle on your entire network to re-establish the connection on your connected devices. A few questions: are you using a modem/router combo from your Internet Service Provider (ISP)? What device are you using to set up your network (iOS or Android)? Do you have the Internet on your modem? That certainly isn’t the experience we want you to have, and we apologize for the delay. What does "Great connection" actually mean? I thought the point of mesh routing was to do much better than a repeater (which gives you 50%). I'm the kind of guy that would run iperf3 and other bandwidth and latency tests between servers, so this dumbed down networking stuff is a bit opaque to me. There's no wire mesh in the wall.Īre there any other diagnostics that can be done? Or is this it?Īs an aside, I am a technical person, so I find it disconcerting to have no quantifiable results available, such as between nodes. It is an old house constructed in the 1850's, made of true 2x4's and horsehair plaster and lath. I would expect to be doing a little better, considering this is a new product. If I lean in my chair, I can see the node, but it is not in direct line of sight for my PC. Upstairs, the node is sitting on a table in the hallway at the top of the stairs. All 3 nodes show "Great connection", but show no quantifiable intra-mesh speeds. Upstairs, I am only getting 480/256 Mbps on a remote node. I did a wifi speed test downstairs at the main node and got 950Mbps, roughly for both up and down links. Made it through the other side and have 3 total nodes working. Rebooting for 6 times with a null result and expecting a 7th reboot to be the answer (without changing anything) was the very definition of insanity. I called both their support and Google's, and found their level 1 support a bit disappointing. Even then, they goofed up and I was without any network at all for 26 hours. ISP required name, serial number and MAC address to connect to their fiber network. Honestly it was a bit of a nightmare - nearly everything that could go wrong did.
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